GTA Blinds ("us", "we", or "our") operates the www.gtablinds.com website (the "Service"). This page explains how we collect, use and disclose personal information when you use our Service, and the choices you have about that information.

We use your information to provide and improve our Service, including booking consultations, preparing quotes and installing your window coverings. By using the Service, you agree to the collection and use of information as described in this policy.

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Information We Collect

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Personal Information
When you request a quote, book a free in-home consultation or contact us, we may ask for information that can identify you or help us reach you ("Personal Information"). This may include:

• First and last name

• Email address

• Phone number

• Street address, city, province and postal code

• Details about your project, such as window sizes, photos and product preferences

 

Usage Data
We may also collect information about how the Service is accessed and used ("Usage Data"). This may include your device's IP address, browser type and version, the pages you visit, the date and time of your visit, time spent on pages, and other diagnostic data.

Cookies and Tracking
We use cookies and similar technologies to operate the Service, remember your preferences and understand how visitors use our site. Cookies are small data files stored on your device. You can set your browser to refuse cookies or to alert you when cookies are sent, but some parts of the Service may not work properly without them.

 

Types of cookies we use:

• Session cookies to operate the Service

• Preference cookies to remember your settings

• Security cookies for security purposes

• Analytics cookies to understand site traffic and improve our content

 

How We Use Your Information

GTA Blinds uses the information we collect to:

• Respond to your enquiries and quote requests

• Schedule and carry out consultations, measurements and installations

• Provide customer service, warranty support and repairs

• Send appointment confirmations and service updates

• Send occasional news or offers, only if you have agreed to receive them (you can unsubscribe at any time)

• Monitor and improve the Service

• Detect, prevent and address technical or security issues

 

We do not sell or rent your personal information to anyone.

 

Sharing Your Information

We share personal information only when needed:

• Service providers: companies that help us run our business, such as our website host, email and scheduling tools, and payment processors. They may use your information only to perform services for us.

• Installers and suppliers: where needed to measure, order, deliver or install your products.

• Legal requirements: where we believe in good faith that disclosure is required to comply with the law, or to protect the rights, property or safety of GTA Blinds, our customers or others.

 

Where Your Information Is Stored

GTA Blinds is based in Ontario, Canada. Some of our service providers may store or process information on servers outside Canada, including in the United States. Information stored outside Canada may be subject to the laws of that country. We take reasonable steps to ensure your information is protected wherever it is processed.

How Long We Keep Your Information

We keep personal information only as long as needed for the purposes described in this policy. This includes servicing your products and honouring warranties, or as required by law. When it is no longer needed, we securely delete or anonymize it.

 

Security

We use reasonable physical, electronic and administrative safeguards to protect your personal information. No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

Your Rights

Under Canadian privacy law, you may:

• Ask to see the personal information we hold about you

• Ask us to correct information that is inaccurate or incomplete

• Withdraw your consent to our use of your information, subject to legal or contractual limits

• Ask us to stop sending you marketing messages

 

To make a request, contact us using the details below. We will respond within 30 days.

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Children's Privacy

Our Service is not directed to anyone under 18, and we do not knowingly collect personal information from children.

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Links to Other Sites

Our Service may link to other websites, such as social media or government resources. We are not responsible for the privacy practices of those sites.

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Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

 

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

GTA Blinds
Phone: 416-994-8411
Email: info@gtablinds.com